Receptionist - State Farm Agent Team Member

Jo Barsh; Florida; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Training & development

Vision insurance

Dental insurance

Job summary

Jo Barsh - State Farm Agent is seeking a Receptionist to join their office team in New York. You will greet customers, manage calls, schedule appointments, and maintain customer records while learning insurance products.

We value bilingual Spanish proficiency, strong communication, and the ability to engage in sales conversations. An insurance license will be needed, and prior receptionist or customer service experience is preferred.

Qualifications

• Spanish bilingual required.
• Insurance license must be obtained.
• Experience in receptionist or customer service preferred.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Responsibilities

• Greet customers in person and on the phone, directing to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Spanish bilingual

Communication skills

Interpersonal skills

Sales conversations

Multitasking

CRM systems

Microsoft Office

Education

Insurance license (to be obtained)

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Paid time off


• Training & development


• Vision insurance


• Dental insurance

ROLE DESCRIPTION:

Jo Barsh - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Must be Spanish Bi-Lingual


• Will need to obtain an insurance license.


• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.