Receptionist - State Farm Agent Team Member

Chris Woodlee - State Farm Agent; Franklin (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

401(k)

401(k) matching

Competitive salary

Job summary

Chris Woodlee - State Farm Agent is seeking a friendly Receptionist to join our team in Franklin, TN. You will greet customers, manage appointments, and act as a liaison between clients and agency departments to grow relationships and drive service excellence.

Ideal candidates are sociable, sales-minded, and organized, with basic computer skills and a willingness to engage in insurance conversations to identify opportunities and provide top-notch customer care.

Qualifications

• Customer service experience or aptitude.
• Strong communication and interpersonal skills.
• Sales-minded with ability to identify opportunities.

Responsibilities

• Greet customers in person and over the phone.
• Schedule appointments and manage office communications.
• Engage with customers to offer insurance options and sell policies.
• Provide excellent customer service and follow up on needs.
• Be willing to participate in sales conversations and multitask efficiently.

Skills

Customer service

Communication

Sales mindset

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Parental leave


• Training & development


• 401(k)


• 401(k) matching


• Competitive salary

ROLE DESCRIPTION:

Chris Woodlee - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

This role is vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES & QUALIFICATIONS:

• Greet customers warmly in person and over the phone.


• Manage appointment scheduling and office communications.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.


• Provide excellent customer service and follow up on customers needs.


• Willingness to engage in sales conversations.


• Organizational and multitasking abilities.


• Basic computer skills, including Microsoft Office and CRM systems.