Receptionist - State Farm Agent Team Member

Chrispalmeragency; Endwell (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Competitive salary

Bonus based on performance

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Chris Palmer - State Farm Agent is seeking a dynamic Receptionist to warmly greet customers, manage scheduling, and handle inquiries. The role focuses on delivering excellent service while supporting the team with administrative tasks within a busy insurance office.

The ideal candidate is organized, client-focused, and comfortable discussing insurance options with prospects and existing customers, contributing to a positive and productive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• License reimbursement
• Competitive salary
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2000 and currently lead a team of 10. As a second-generation State Farm agent, insurance has always been a big part of my life. Before becoming an agency owner, I worked in Claims, and I've now been with State Farm for over 30 years. I'm a proud graduate of Maine-Endwell High School and earned my B.S. from the University of Hartford. I'm also a proud parent of three children, all of whom earned Division I athletic scholarships.

Sports and teamwork have always been important to me, both personally and professionally. I spent 14 years volunteering as a youth sports coach, helping young athletes develop their skills, build confidence, and learn the value of working together toward a common goal.

Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, and a strong commitment to work-life balance. We also invest in professional development through coaching, training, and team-building events that help our team members continue learning and growing throughout their careers.

We've built a great team environment where collaboration, support, and shared success are at the heart of what we do. I believe that having the right people working together makes all the difference, and I'm looking for someone who is a true team player. If you enjoy helping others, value teamwork, and want to be part of an established agency that invests in its people and their professional growth, we'd love to meet you.

ROLE DESCRIPTION:

Chris Palmer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.