Receptionist - State Farm Agent Team Member

Heather Andrus State Farm Agency; Anchorage, Northern (AK, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

License Paid by Agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Heather Andrus State Farm Agent is seeking a receptionist to join our Anchorage team. This full-time role focuses on welcoming clients, managing calls and appointments, and supporting daily operations in a small, collaborative office.

Our ideal candidate is organized, eager to learn, and comfortable discussing basic insurance options while delivering top-notch service to customers in a friendly, community-focused environment.

Qualifications

• Receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Well organized with multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including MS Office and CRM.

Responsibilities

• Greet customers in person and by phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

MS Office

Tools

CRM systems

Microsoft Office

Job description

Full Time in Anchorage - AK

Replies within 24 hours

• License Paid by Agency
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2016 after working as a State Farm team member, bringing a strong understanding of both the business and the importance of building a supportive team. I was born and raised locally, which makes serving this community especially meaningful. Our office is made up of four team members, and we truly operate like a small family - we get along exceptionally well, support one another, and make time to enjoy working together.

We value work-life balance and cover licensing expenses, and our culture is built on positivity, dependability, and a great attitude. From team lunches to spa days and celebrating wins together, we believe a happy, connected team creates the best environment for success. We're looking for someone who is coachable, reliable, and eager to be part of a close-knit group where good culture genuinely matters.

ROLE DESCRIPTION

Heather Andrus - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• License Paid by Agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Compensation $18.00 - $20.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Anchorage - AK

Responsive recruiter Replies within 24 hours

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