Insurance Agency Receptionist: Advancement & Perks

Heather Andrus State Farm Agency; Anchorage, Northern (AK, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

License Paid by Agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Heather Andrus State Farm Agent is seeking a receptionist to join our Anchorage team. This full-time role focuses on welcoming clients, managing calls and appointments, and supporting daily operations in a small, collaborative office.

Our ideal candidate is organized, eager to learn, and comfortable discussing basic insurance options while delivering top-notch service to customers in a friendly, community-focused environment.

Qualifications

• Receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Well organized with multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including MS Office and CRM.

Responsibilities

• Greet customers in person and by phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

MS Office

Tools

CRM systems

Microsoft Office

Job description

Heather Andrus State Farm Agent is seeking a receptionist to join our Anchorage team. This full-time role focuses on welcoming clients, managing calls and appointments, and supporting daily operations in a small, collaborative office.

Our ideal candidate is organized, eager to learn, and comfortable discussing basic insurance options while delivering top-notch service to customers in a friendly, community-focused environment.