Receptionist - State Farm Agent Team Member

Jeremy Hilton - State Farm Agent; Enterprise (AL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Jeremy Hilton - State Farm Agent is seeking a highly organized receptionist to join a close-knit team. You will greet clients, manage calls and scheduling, and support daily operations while identifying opportunities to offer insurance options.

The role emphasizes strong customer service, multitasking, and effective communication in a friendly, team-driven environment with opportunities for advancement and professional development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational ability with multitasking and accuracy.
• Comfortable engaging in sales conversations to assist clients.
• Proficient with basic computer tasks and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone and direct to appropriate teammates.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain accurate customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication skills

Interpersonal skills

Organizational & multitasking

Sales conversations comfort

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2011 and currently lead a close-knit team of three. Before becoming an agent, I worked as a State Farm team member, giving me valuable experience that helped prepare me for agency ownership. I'm originally from Louisiana, a graduate of Louisiana Tech University, and truly enjoy serving the community I now call home.

Giving back is an important part of our agency. I'm an active member of Rotary and Friends of Main Street, and I enjoy supporting initiatives that help strengthen our local community.

Our agency offers paid time off, paid holidays, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team and creating an environment where everyone can build a successful, long-term career.

Our culture is like family - we support one another, celebrate successes, and work together to create a positive, fun workplace. I'm looking for someone who is a team player with a positive attitude, communicates well through challenges, can multitask effectively, and is motivated to achieve goals while helping the entire team succeed.

ROLE DESCRIPTION:

Jeremy Hilton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.