Receptionist - State Farm Agent Team Member

Doug Varner - State Farm Agent; Dickson (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Doug Varner - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our local insurance team in Dickson, TN. The role focuses on welcoming customers, handling calls, and keeping the office running smoothly.

Ideal candidates are organized, attentive, and eager to learn in a supportive environment. You will assist with scheduling, handle inquiries, and explore opportunities to offer insurance options while delivering excellent service.

Qualifications

• Experience in receptionist or customer service roles is preferred.
• Strong communication and interpersonal skills.
• Ability to organize and multitask in a busy office.

Responsibilities

• Greet customers in person and on the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and current customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION

Doug Varner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.