Receptionist - State Farm Agent Team Member

Derek Tsu - State Farm Agent; San Marino (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Derek Tsu - State Farm Agent seeks a Receptionist - State Farm Agent Team Member to provide exceptional service to customers. The ideal candidate is organized and detail-oriented, thriving in a supportive role while eager to grow in the insurance industry.

This position involves greeting customers, managing appointments, and identifying insurance opportunities. Applicants should have receptionist or customer service experience, strong communication skills, and basic computer abilities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Sales experience or outbound call experience preferred.
• Competitive backgrounds (sports/etc) perform well in this role.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options to customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills (Microsoft Office, CRM systems)

Engaging in sales conversations

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Derek Tsu - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Sales experience or outbound call experience preferred.
• Competitive backgrounds (sports/etc) perform well in this role.