Receptionist - State Farm Agent Team Member

Hanna Drane - State Farm Agent; Evans City (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hiring bonus

Performance-based bonus

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Hanna Drane - State Farm Agent in Evans City is seeking a motivated Receptionist - State Farm Agent Team Member to join their team. The ideal candidate will be detail-oriented and committed to providing excellent customer service while engaging with clients and managing office duties.

This role offers a supportive work environment with opportunities for professional growth within the insurance industry. Interested applicants are encouraged to apply and become integral members of the team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to organize and multitask effectively.

Responsibilities

• Greet customers warmly in person and on the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to offer insurance options.
• Provide exceptional customer service and follow up.

Skills

Customer service skills

Communication skills

Organizational skills

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

We are currently seeking an energetic and organized individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is detail-oriented and committed to fostering a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.