Receptionist - State Farm Agent Team Member

Betsy Cruz - State Farm Agent; Des Moines (WA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Company parties

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Betsy Cruz State Farm Insurance Agency in Des Moines, WA is seeking a friendly Receptionist / Customer Service Representative to join our in-office team. This full-time role focuses on delivering excellent service, greeting visitors, answering calls, and supporting daily operations.

No prior insurance experience is required; we provide training. The position offers a stable, growth-oriented path with opportunities for advancement, paid time off, and a welcoming, team-based environment.

Qualifikationen

• No prior insurance experience required; training provided.
• Strong customer service and communication skills are essential.
• Ability to work well in a team and manage multiple tasks.

Aufgaben

• Greet customers and create a welcoming, professional office atmosphere.
• Answer incoming calls and assist with general customer needs.
• Make outbound calls regarding payments and account follow-up.
• Schedule appointments for customers and team members.
• Assist with basic administrative and office duties.
• Direct customer questions to appropriate team member.
• Maintain accurate and organized customer information.
• Provide friendly, professional customer service.
• Learn about insurance products, processes, and agency operations.

Kenntnisse

Customer service

Communication

Punctual

Organized

Bilingual English/Spanish

Teamwork

Phone handling

Jobbeschreibung

Benefits

• Company parties
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Receptionist / Customer Service Representative

Betsy Cruz State Farm Insurance Agency

Full-Time | In-Office | Monday-Friday, 9:00 AM-5:00 PM

We are looking for a friendly, dependable, and motivated Receptionist / Customer Service Representative to join our State Farm agency team.

No previous insurance experience is necessary. We are happy to train the right person! This is a great opportunity for someone with excellent customer service skills who wants to learn the insurance industry and build a long-term career with opportunities for growth.

What You’ll Do

• Greet customers and create a welcoming, professional experience in our office
• Answer incoming phone calls and assist with general customer needs
• Make outbound calls to customers regarding payments and account follow-up
• Schedule appointments for customers and our team
• Assist with basic administrative and office responsibilities
• Help direct customer questions to the appropriate team member
• Maintain accurate and organized customer information
• Provide friendly, professional, and attentive customer service
• Learn about insurance products, processes, and our agency operations

What We’re Looking For

• Excellent customer service and communication skills
• Friendly, positive, and professional attitude
• Dependable and punctual
• Organized and comfortable multitasking
• Comfortable speaking with customers in person and over the phone
• Willingness to learn and grow
• Ability to work well in a team environment
• Bilingual English/Spanish is highly preferred
• No previous insurance experience required

Schedule

Monday through Friday

9:00 AM to 5:00 PM

This is a full-time, in-office position.

Benefits & Growth Opportunities

• Paid vacation
• Paid holidays
• Paid education and training
• Opportunity to obtain your insurance license
• Opportunity to learn the insurance industry from an experienced team
• Potential for additional responsibilities and career advancement as you grow
• Supportive, team-oriented work environment

We’re looking for someone who wants more than just a receptionist position. If you’re motivated, enjoy helping people, and are interested in developing new skills, there is plenty of opportunity to grow within our agency and the insurance industry.