Receptionist - State Farm Agent Team Member

Seth Joubert - State Farm Agent; DeRidder (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Seth Joubert - State Farm Agent is seeking a Receptionist - Team Member to greet customers, manage appointments, and handle inquiries in a fast-paced, customer-focused environment. You will support the team with administrative tasks while learning the insurance industry and expanding customer interactions.

The ideal candidate has experience in reception or customer service, strong communication, and basic computer skills.

Qualifications

• Experience as a receptionist or in customer service roles.
• Strong communication and interpersonal abilities.
• Good organizational and multitasking skills.
• Comfortable with sales-oriented conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct them appropriately.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records accurately.
• Engage with customers to present insurance options where appropriate.
• Provide excellent customer service and follow up on needs.
• Support team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2016 and currently lead a team of four. Before becoming an agent with State Farm, I spent three years working as a team member, gaining hands-on experience and building a strong foundation in the business. Our team brings over 75 years of combined experience, creating a knowledgeable and supportive environment that is deeply focused on serving customers the right way - one policy at a time.

Outside of work, I enjoy spending time with family, being outdoors, and staying active through sports. I’m heavily involved in the community through multiple charitable organizations and serve on the Chamber. Staying engaged locally and giving back is an important part of who we are as an agency.

For our team, we offer group life insurance, PTO, holiday pay, a Simple IRA, and health benefits.

Our office is fast-paced and highly customer-focused. I’m looking for someone who is motivated, competitive, organized, and committed to delivering a strong customer experience. If you thrive in an environment where you’re challenged to perform, supported by an experienced team, and focused on making a difference for customers every day, this could be a great fit for you.

ROLE DESCRIPTION:

Seth Joubert - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.