Receptionist - State Farm Agent Team Member

Neillsf; Denton (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Neill Christian - State Farm Agent is seeking a proactive Receptionist to greet clients, manage calls, and coordinate scheduling in Denton. The role focuses on delivering excellent customer service while identifying opportunities to offer insurance options.

The ideal candidate will be highly organized, able to multitask, and comfortable engaging in sales conversations. Competitive compensation includes performance-based bonuses and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Willingness to engage in sales conversations using insurance products.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team member.
• Schedule appointments and manage office communications.
• Maintain customer records and respond to inquiries.
• Discuss insurance options with prospects and existing customers.
• Provide strong customer service and follow-up on needs.
• Support team with administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Denton

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in December 2025 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member and also gained experience in financial services. My background in both insurance and financial services helped prepare me to build an agency focused on growth, customer service, and long-term success.

I graduated from Louisiana State University in 2019. Outside of work, I enjoy fishing, tennis, hunting, traveling, sports, and spending time outdoors whenever possible. I believe in maintaining an active lifestyle and bringing that same energy and enthusiasm into the workplace.

Our agency offers 15 days of PTO, performance-based bonuses, licensing reimbursement, work-life balance, promotion opportunities, additional time-off incentives, professional development, and involvement in the Aspirant Program. As a growing agency, we are committed to helping team members develop their skills and create opportunities for long-term career advancement.

Our culture is built on accountability, consistency, positivity, and continuous growth. I’m looking for team members who are dependable, motivated, and coachable, while also bringing strong problem-solving skills and initiative to the table. The ideal candidate can think critically, work through challenges independently, and take ownership of their success. If you’re looking for a growth-oriented environment where your ideas, effort, and development are valued, this could be a great fit for you.

ROLE DESCRIPTION

Neill Christian - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.