Receptionist - State Farm Agent Team Member

Julianainsurance; Farmers Branch (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid

401(k)

Performance bonus

Salary

Flexible schedule

Career growth

Paid time off

Training & development

Vision insurance

Job summary

Juliana Velez - State Farm Agent is seeking a Receptionist - Team Member to join our Farmers Branch, TX office. You will greet clients, manage calls and scheduling, and help maintain customer records while learning the basics of insurance products.

The ideal candidate is organized, detail-oriented, and enjoys a collaborative, growth-focused workplace. Prior reception or customer service experience and Spanish fluency are preferred, with opportunities for advancement and a supportive team culture.

Qualifications

• Ideal candidate has prior receptionist or customer service experience.
• Bilingual in Spanish is required.
• Strong communication and interpersonal abilities are essential.
• Excellent organizational and multitasking capabilities.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers in person and on the phone, directing to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide outstanding customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Bilingual Spanish

Communication

Interpersonal skills

Organization

Sales conversations

Tools

MS Office

CRM systems

Job description

Full Time in Farmers Branch - TX

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Our Agency

Our agency has been proudly serving the community since 2011 and has grown into a strong, nine-person team built on collaboration, trust, and positivity. Before opening my own agency, I began my career with State Farm in Claims and later transitioned into Marketing, where I developed a passion for helping people protect what matters most.

Outside of work, I’m a proud mom of two and love spending time outdoors — camping, hiking, and staying active. Mindset and personal growth are huge parts of both my life and our office culture. I also serve as a Girl Scout troop leader, which allows me to stay connected and give back to the community in a meaningful way.

We offer a variety of benefits and perks including health insurance, 401k, and flexible scheduling — especially important for team members with families. We also enjoy occasional team lunches and other ways to celebrate our shared success.

Our office culture is team-oriented, supportive, and driven by positivity. We look for individuals who are coachable, upbeat, and eager to grow both personally and professionally. If you value teamwork, communication, and the opportunity to make a real difference, you’ll fit right in here.

Role Description

Juliana Velez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Bilingual in Spanish
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $50,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none