Receptionist - State Farm Agent Team Member

Imelda Mendoza; Dallas (TX); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

License reimbursement

401(k) with company match

Performance-based bonus

Health insurance

Paid time off

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Imelda Mendoza is searching for a dedicated Receptionist to join her State Farm Agent Team in Dallas, Texas. This full-time position requires an energetic team player to greet customers, manage appointments, and provide exceptional service. Candidates should have customer service experience and solid communication skills.

The ideal candidate will thrive in a supportive environment, benefiting from opportunities like license reimbursement, health insurance, and a flexible schedule.

Qualifications

• Previous experience in a receptionist or customer-service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries.
• Provide excellent customer service.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time, Dallas, TX

Energetic, hardworking, growth‑focused team of 11 led by Imelda Mendoza, an industry veteran with 18+ years of experience, offering a collaborative environment that values work‑life balance.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer‑service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $45,000 per year

BENEFITS

• License reimbursement
• 401(k) with company match
• Bonus based on performance
• Health insurance
• Paid time off
• Opportunity for advancement
• Training & development
• Flexible schedule

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.