Receptionist - State Farm Agent Team Member

Wayne Wallace - State Farm Agent; Clayton (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Wayne Wallace - State Farm Agent is looking for a Receptionist to provide exceptional service and support to our customers. The ideal candidate will be organized, detail-oriented, and thrive in a customer-focused environment.

Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Previous experience in customer service and strong communication skills are essential. This role offers benefits like a competitive salary, training, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to engage effectively with customers.
• Attention to detail and organizational skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining records.
• Engage with customers about insurance options.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Comfortable with sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Wayne Wallace - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.