Receptionist - State Farm Agent Team Member

Walter Jones - State Farm Agent; Parkville (MD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Walter Jones - State Farm Agent in Parkville, Maryland, is seeking a Receptionist - State Farm Agent Team Member to join their dynamic team. The ideal candidate is organized, detail-oriented, and has a passion for providing exceptional service to customers. In this role, you will greet and assist clients, manage appointments, and support various administrative functions.

If you thrive in a supportive environment and are eager to learn and grow within the insurance industry, we encourage you to apply and contribute to our team's success.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to engage in sales conversations.
• Detail-oriented and committed to service excellence.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in maintaining customer records and incoming inquiries.
• Identify opportunities to offer insurance options.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Overview

Walter Jones - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.