Receptionist - State Farm Agent Team Member

Jolene Johannes - State Farm Agent; Wadena (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Jolene Johannes - State Farm Agent in Wadena, Minnesota is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and eager to contribute to a positive work environment. Responsibilities include greeting customers, managing appointments, and handling customer inquiries.

Applicants should have experience in a receptionist or customer service role and possess strong communication skills. The position offers competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail‑oriented.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in conversations with prospective and existing customers.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Job Summary

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. The ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.