Receptionist - State Farm Agent Team Member

Wayneinsurancenow; Clayton (NC); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Clayton, NC is seeking a Receptionist – State Farm Agent Team Member. The ideal candidate will be highly organized and detail-oriented, responsible for greeting customers, managing appointments, and providing exceptional customer service. Previous experience in a receptionist or customer service role is required, along with excellent communication skills. This full-time position offers a competitive salary of $38,000 to $50,000 annually, along with numerous benefits including flexible scheduling and training opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.

Skills

Customer service experience

Communication skills

Organizational skills

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist – State Farm Agent Team Member

Full Time in Clayton - NC

ROLE DESCRIPTION

Wayne Wallace - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Compensation $38,000.00 - $50,000.00 per year

Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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