Receptionist - State Farm Agent Team Member

State Farm Agent; Somerset (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Somerset, Massachusetts is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to our customers. Responsibilities include greeting customers, managing appointment scheduling, and maintaining customer records.

The ideal candidate will have previous experience in a customer service role and strong communication skills. The position offers a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to stay organized and multitask.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Role Description

Matthew Bub - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Compensation

Compensation: $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.