Receptionist - State Farm Agent Team Member

Carlos Martinez - State Farm Agent; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Training & development

Company parties

Free food & snacks

Job summary

Carlos Martinez - State Farm Agent is looking for a dynamic Receptionist - State Farm Agent Team Member to join our team in Orlando, Florida. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. Responsibilities include greeting customers, managing appointments, and engaging in sales conversations.

This role is essential for providing excellent service while supporting office operations. If you have a customer service background and strong communication skills, we encourage you to apply and contribute to our supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Handle incoming inquiries and maintain customer records.
• Engage with prospective and existing customers regarding insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Engagement in sales conversations

Job description

Benefits:

• Training & development
• Company parties
• Free food & snacks

Role Description

Carlos Martinez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.