Receptionist - State Farm Agent Team Member

State Farm Agent; Centerville (UT); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Centerville, Utah, is seeking a Receptionist - State Farm Agent Team Member to join their team. The role requires excellent customer service skills and the ability to manage office communications effectively.

Ideal candidates will have previous experience in a receptionist or customer service role and be comfortable with sales conversations. The position offers a compensation range of $55,000.00 - $65,000.00 per year along with numerous employee benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Job description

About Our Agency

We’ve been a State Farm agent since January 2014, and over the years our team has grown to seven employees plus myself, all working together to create a supportive, motivated, and enjoyable environment. I have a bachelor’s degree in marketing, and I’m actively involved in nonprofit work through organizations like Good News Jail Ministry and Charis Pregnancy Center in Salt Lake City — causes that reflect my commitment to serving people both inside and outside the office. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Centerville, Utah. Our office is open 8:30am - 5:30pm Monday - Friday.

Benefits

• License reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$55,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.