Receptionist - State Farm Agent Team Member

Nick Fincham - State Farm Agent; Carrollton (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Nick Fincham - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team in Carrollton, TX. You will warmly greet customers, manage scheduling, and handle inquiries while supporting the sales conversation and client records.

Ideal candidates bring receptionist or customer service experience, strong communication, and a willingness to learn about insurance options. This role offers a collaborative, team‑oriented environment with opportunities for growth and

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable engaging in sales conversations.
• Proficient with basic computer tasks and CRM systems.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointments and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2017 and currently lead a team of nine. State Farm has deep roots in my family - I'm a third-generation agent and completed the State Farm Agent Aspirant program before opening an agency of my own. I'm a graduate of Illinois State University's College of Business and, outside of work, I'm married with two daughters.

Giving back is important to me and our team. I volunteer with the local animal shelter, support area food banks and food drives, and enjoy finding opportunities for our agency to stay involved in the community we serve.

Our agency offers health benefits, a 401(k), coaching opportunities, hands‑on professional development, and a strong commitment to work‑life balance. We believe in investing in our people and giving team members the support, training, and experience they need to continue growing professionally.

Our office has a fun, positive atmosphere where we work hard and make a point to celebrate along the way. Birthdays and work anniversaries are recognized, team‑building activities keep us connected, and there's almost always a fun promotion or incentive happening in the office.

When it comes to hiring, attitude and effort matter most. I'm looking for someone who brings a great attitude, is willing to put in the work, and wants to learn and contribute to the team. If you're ready to grow in a supportive environment where hard work is noticed and successes are celebrated, we'd love to meet you.

ROLE DESCRIPTION:

Nick Fincham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.