Receptionist - State Farm Agent Team Member

Teresa Tucker - State Farm Agent; Bethel Park (Allegheny County); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hourly Plus Commission

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Resumo da oferta

Teresa Tucker - State Farm Agent in Bethel Park, PA is seeking a Receptionist - State Farm Agent Team Member to join a small, high-energy office committed to friendly, efficient service.

You will greet customers, manage appointments, handle inquiries, and help identify insurance options while supporting the team with essential administrative tasks and data entry.

Qualificações

• Previous experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conhecimentos

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

Ferramentas

CRM systems

Microsoft Office

Descrição da oferta de emprego

Benefits:

• Hourly Plus Commission
• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I’ve been in business for 6 years and lead a supportive team of 5, where flexibility and balance are an important part of our culture. I am a graduate of Washington and Jefferson College with a master’s degree in psychology, and my passion for helping others shows in the way we approach customer service and education, we truly enjoy making insurance simple and meaningful for our customers.

Community involvement is a big part of who we are. I’ve volunteered with organizations like Sheetz Family Christmas, the Salvation Army, the Greater Pittsburgh Food Bank, and the Red Cross. During the summer, my team and I stay active in Allegheny and Washington Counties, participating in local events and giving back to the neighborhoods we serve.

Our office is fun, supportive, and high-energy. We love what we do, and it shows. I’m looking for someone passionate, outgoing, and empathetic to join us. If you’re looking for a career where you can grow, make a difference, and be part of a team that feels more like family, this is the place for you.

ROLE DESCRIPTION:

Teresa Tucker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.