Receptionist - State Farm Agent Team Member

Talentify; Peachtree City (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tarcia Troup - State Farm Agent is seeking a highly organized receptionist to join the team. You will greet customers, manage scheduling, and handle inquiries while maintaining customer records and supporting the sales process.

The ideal candidate will be experienced in customer service, comfortable with sales conversations, and proficient with MS Office and CRM systems. This on-site role emphasizes teamwork and professional development within the insurance sector.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

MS Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY: I opened my agency in 2014 and currently lead a team of seven. Before becoming a State Farm agent, I worked in education, and that background continues to influence how I lead and develop my team today. I’m a Georgia State University graduate, married, and a proud mom of two daughters. Community involvement is important to me both personally and professionally. I’m a member of Sigma Gamma Rho Sorority, Inc. and Jack and Jill of America, and I stay actively involved in giving back through both organizations. Our agency offers licensing reimbursement, a strong commitment to work-life balance, and plenty of small touches that make the office enjoyable, including free snacks and celebrations for team and individual milestones. We believe accomplishments deserve to be recognized and that a positive workplace makes a difference. Our office is energetic, optimistic, and built around teamwork and development. We embrace an “each one, teach one” mentality—sharing knowledge, helping each other improve, and contributing to the success of the entire team. I’m looking for someone who is disciplined, reliable, hardworking, and motivated to succeed. The ideal person is a coachable, outgoing go‑getter who brings positive energy, adapts when needed, and enjoys being part of a team. If you’re driven to grow while helping the people around you grow too, we’d love to meet you. ROLE DESCRIPTION: Tarcia Troup - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.