Receptionist - State Farm Agent Team Member

Randy Casey - State Farm Agent; Baytown (TX); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Licensing paid

Bonus

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Resumo da oferta

Randy Casey - State Farm Agent is seeking a Receptionist to support daily office operations and customer interactions. You will greet clients, manage scheduling, update records, and assist in basic insurance inquiries while representing a caring, community-focused agency in Baytown, TX.

You will contribute to a friendly, professional environment, handle inquiries, and help maintain strong client relationships as part of a growing team in the region.

Qualificações

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conhecimentos

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Ferramentas

CRM systems

Microsoft Office

Descrição da oferta de emprego

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in January 2008 and has grown into one of the top producing offices in the area, with 18 team members across two locations. Many of our team members have been with us for years, and that stability is a testament to the strong, supportive culture we’ve built together.

We offer a 9/80 work option — nine-hour workdays with one weekday off every two weeks — as well as multiple mini contests throughout the year where team members can win cash or prizes. We also enjoy team events throughout the year to stay connected and celebrate our success.

We look for individuals who are kind, empathetic, team-oriented, and driven to make a difference in the community. Community involvement is a big part of who we are — we participate in many local events and are active members of the Baytown, La Porte, Crosby, Highlands, and Mont Belvieu Chambers of Commerce, as well as the Kiwanis Club and Lions Club.

We’re proud of the strong foundation we’ve built and the reputation we’ve earned as the largest agency in the area. If you’re looking for a team that works hard, supports each other, and makes an impact, this could be the perfect place to grow your career.

ROLE DESCRIPTION:

Randy Casey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.