Receptionist - State Farm Agent Team Member

Brittany Weaver-LeGrange - State Farm Agent; Baton Rouge (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brittany Weaver-Legrange - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to support a friendly office in Baton Rouge. The role focuses on welcoming customers, routing inquiries, and handling routine administrative tasks.

You will engage with clients, schedule appointments, maintain records, and identify opportunities to discuss insurance options. The team values a coachable, dependable candidate with a sales mindset and a willingness to grow within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

Tools

CRM software

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in April 2016 and is a close-knit team of four focused on growth, service, and strong relationships. Before becoming a State Farm agent, I participated in the Agent Aspirant program, which helped build a strong foundation for leading and developing a successful team.

I’m an LSU graduate, born and raised in Southern Louisiana, and a proud spouse and parent of three. I enjoy sports and staying connected to the local community. We stay actively involved through local schools, the Chamber of Commerce, and various community and vendor events.

For our team, we offer a group life plan, health stipend, SIMPLE retirement plan, PTO, paid major holidays, a flexible schedule, and licensing and development support through our Aspirant program and ongoing sales training. We also enjoy early Fridays, with the team wrapping up at noon.

Our office culture is positive, hardworking, and humble. We’re looking for someone who is coachable, trustworthy, and eager to learn - someone with a strong sales mindset who wants to grow and succeed as part of a supportive team.

ROLE DESCRIPTION:

Brittany Weaver-LeGrange - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.