Receptionist - State Farm Agent Team Member

Stuart-Nalewaik---State-Farm-Agent; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Stuart Nalewaik - State Farm Agent is seeking a Receptionist to join the team in Austin, TX. You will greet customers, manage appointments, maintain records and engage in sales conversations, contributing to great customer service.

We're a dynamic, high-energy agency that rewards initiative with bonuses, health benefits, PTO, licensing reimbursement, and ongoing professional development. If you're organized, communicate well, and thrive in a fast-paced environment, apply today.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Communication

Organization

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2014 after building my career with State Farm, giving me a strong understanding of the business and the importance of creating a team that customers can rely on. I'm originally from Louisiana and a proud LSU alum. Outside of work, I'm married with two kids, and our family also includes a Golden Retriever.

Staying connected to the local community is important to me, and our agency enjoys finding opportunities to support and engage with the people and organizations around us.

Our agency offers health benefits, paid time off, licensing reimbursement, and ongoing professional development. We also believe in rewarding strong performance, with monthly, quarterly, and annual bonus opportunities. When team goals are met, there are also opportunities to leave early on Fridays- a great added perk for a team that works hard throughout the week.

Our office is energetic, positive, and team-oriented. We work together in person and value people who are honest, genuine, and bring integrity to everything they do. I'm looking for someone with grit, a positive mindset, and the ability to adapt when things change. If you're a team player who enjoys a high-energy environment and wants your hard work to be recognized and rewarded, we'd love to meet you.

ROLE DESCRIPTION:

Stuart Nalewaik - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.