Receptionist - State Farm Agent Team Member

State Farm Agent; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Job summary

State Farm Agent in Austin is looking for a Receptionist to join their dynamic team. In this role, you'll greet customers, manage appointments, and provide outstanding service while building relationships. The ideal candidate has prior customer service experience and is comfortable in sales conversations. A flexible schedule is available with compensation ranging from $35,000 to $45,000 per year. Join our mission to help people manage risks and achieve their dreams.

Qualifications

• Previous experience in a receptionist or customer service role is required.
• Strong communication and interpersonal skills are essential.
• Ability to manage multiple tasks in an organized manner.
• Comfortable with engaging in sales conversations with customers.
• Basic proficiency in MS Office and CRM applications.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and office communications.
• Assist in inquiries and maintain customer records.
• Identify sales opportunities with prospective customers.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Skills

Customer service experience

Communication skills

Organizational skills

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Role Description

Brandy Whiteside – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member.

Benefits

• Bonus based on performance
• Flexible schedule
• Paid time off

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$35,000.00 - $45,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in South Austin.
• I have been a State Farm agent since 2014.
• I am a second generation State Farm agent.
• I am a proud graduate of the University of Texas.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.