Receptionist - State Farm Agent Team Member

Brandywhiteside; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Job summary

A leading insurance agency in Austin, TX, is seeking a Receptionist - State Farm Agent Team Member. This full-time position involves greeting customers, managing appointments, and assisting with customer inquiries. The ideal candidate will have experience in customer service, strong communication skills, and familiarity with Microsoft Office and CRM systems. The role offers a salary between $35,000 and $45,000 per year, along with benefits such as performance bonuses, flexible scheduling, and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers about insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Customer service experience

Strong communication skills

Organizational skills

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time position located in Austin, TX.

Receptionist - State Farm Agent Team Member

Brandy Whiteside - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• Bonus based on performance
• Flexible schedule
• Paid time off

Compensation: $35,000.00 - $45,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.