Receptionist - State Farm Agent Team Member

Austin Obryhim - State Farm Agent; Jackson (WY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Stipend

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Austin Obryhim - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our team. The role focuses on greeting customers, managing appointments, and handling inquiries while maintaining customer records.

Ideal candidates are organized, detail-oriented, and eager to grow in the insurance industry, with a friendly and proactive service mindset for a supportive workplace.

Qualifications

• Previous receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Detail-oriented with good organizational ability.
• Willingness to engage in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing to the right team.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office / CRM

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Health Stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Austin Obryhim - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.