Receptionist - State Farm Agent Team Member

State Farm Agent; Missouri; On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

State Farm Agent in Missouri is seeking a Receptionist to join their team, focusing on exceptional customer service and office management. The ideal candidate will welcome customers, manage appointments, and assist with inquiries, all while maintaining a professional and friendly atmosphere.

With a competitive pay ranging from $28.00 to $30.00 per hour, this position offers a flexible schedule and opportunities for advancement. Join us to be part of a growth-oriented agency with a commitment to excellence.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Multitasking abilities in a busy environment.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in conversations identifying insurance options.

Skills

Communication and interpersonal skills

Organizational abilities

Customer service experience

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Role Description

Brandy Wiederholt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Process insurance claims and follow up with customers.
• Navigate difficult conversations with customers.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $28.00 - $30.00 per hour

Looking for the skills and confidence to run a business in the future?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.