Receptionist - State Farm Agent Team Member

Joemcadams; Ardmore, Northern (OK, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

License paid

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Joe Mcadams - State Farm Agent in Ardmore, OK is seeking a courteous Receptionist to greet clients in person and over the phone, manage appointments, and support the office with daily administrative tasks.

The ideal candidate is highly organized, communicates clearly, and enjoys working as part of a small, goal-driven team. You will engage in light sales conversations to identify opportunities for insurance options, while delivering exceptional customer service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 1999 after spending years in claims operations, building a 33-year career with State Farm. That experience shaped how I lead today—focused on service, teamwork, and doing things the right way. I played football at the University of Tulsa, and competition has always been part of who I am; it’s a mindset that carries into our office in a healthy, motivating way. Our team of nine has strong tenure, and we’ve built a family-style environment where people genuinely take care of one another while still pushing to win.

We offer strong bonus plans, travel incentives, flexibility, a 401k, and paid licensing, all designed to support long-term growth. Our culture is built around great teamwork, a servant’s heart, and having fun while working hard. We run fast, play hard, and play to win—but always with the goal of helping others and growing together. If you’re competitive, people-focused, and excited to grow both personally and professionally, this is the kind of place where you can truly belong.

Role Description

Joe Mcadams - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.