Receptionist - State Farm Agent Team Member

Joey Dobbs - State Farm Agent; Clinton (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joey Dobbs - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a customer-focused office in Clinton, AR. The role emphasizes welcoming customers, handling inquiries, and supporting daily operations to deliver exceptional service.

The ideal candidate will be organized, detailed, and eager to learn, with comfort in sales conversations and CRM usage. Growth opportunities exist within a supportive, high-performing team environment.

Qualifications

• Experience in receptionist or customer service roles.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Proficient with basic computer tools including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in 2022 and currently lead a team of four. Before becoming an agent, I spent five years as a team member, gaining valuable experience in customer service, sales, and agency operations. That foundation helped me build an agency focused on growth, relationships, and delivering an exceptional customer experience.

Our agency is actively involved in the community, and we believe in giving back and supporting the people and organizations around us. Building strong local relationships is an important part of who we are.

We offer a life insurance stipend, a Simple IRA, and a strong focus on work-life balance. We want our team members to feel supported while building successful and rewarding careers. Our culture is goal-oriented, positive, and customer-focused.

We’re looking for individuals who are hungry to succeed, maintain a great attitude, and consistently put customers first. The ideal candidate is motivated to achieve both daily goals and long-term career goals while contributing to a supportive and high-performing team environment. If you’re driven, coachable, and excited about growth opportunities, this could be a great fit for you.

Role Description

Joey Dobbs - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.