Receptionist - State Farm Agent Team Member

Teamcasillas; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Hourly Plus Commission

License Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & Development

Health insurance

Job summary

Teamcasillas, based in El Paso, Texas, is hiring a Receptionist - State Farm Agent Team Member to enhance customer service at our insurance agency. The successful candidate will greet customers, manage appointments, and assist in communication, crucial for maintaining positive customer relations.

Applicants should possess exceptional organizational skills and a background in customer service, willing to learn and thrive in the insurance industry. Our supportive environment offers opportunities for advancement and professional growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable engaging with customers and sales.
• Ability to manage multiple tasks effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Hourly Plus Commission
• License Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

ROLE DESCRIPTION:

Team Casillas - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.