Receptionist/Secretary II

Ada S. McKinley Community Services, Inc; Chicago (IL); On-site; USD 60,614,000 - 63,370,000; Full time

Benefits offered by this job

Paid vacation

Paid Sick Time

12 Paid Holidays

Medical

Dental

Vision

403(b) Plan

Life Insurance

Disability insurance

EAP

Job summary

Ada S. McKinley Community Services, Inc is seeking a detail‑oriented clerical assistant to handle front-desk duties, typing, proofreading, and light data entry. The role supports the ECSS program and other departments as needed, under supervision.

Responsibilities include greeting visitors, answering calls, maintaining directories, and assisting with reports and travel logs. A high school diploma or GED and 2 years of secretarial training are required.

Qualifications

• High school diploma or GED required; 2 years of business/secretarial training preferred.
• Must type 50–55 words per minute with accuracy.
• Experience in clerical/administrative support is expected.

Responsibilities

• Greet visitors and callers; provide information and directions.
• Operate telephone/intercom; screen calls and route to correct person.
• Type and proofread reports, letters, and routine correspondence.
• Sort and route mail; maintain folders and files.
• Assist with Excel worksheets and maintain program directories and schedules.
• Support events, meetings, and travel logistics as needed.

Skills

Verbal communication

Microsoft Office

Typing 50–55 wpm

Organizational skills

Education

High school diploma or GED

2 years secretarial training

Tools

Microsoft Office

Job description

Basic Function

Under the direct supervision of the ECSS Administrative & Office Coordinator, performs clerical functions; provides appropriate information and direction; courteously greets telephone callers and visitors; facilitates the flow of incoming and outgoing communication; and types and/or organizes reports and correspondence. Provides clerical/administrative support to the ECSS program and to other departments on an as-needed basis.

Reporting Relationship

Reports To: ECSS Administrative & Office Coordinator

Supervises (Position Title): None

Principal Duties/Responsibilities

• Greets visitors, maintains an awareness of visitors' and/or callers’ needs. Provides answers to routine inquiries and other information as appropriate and as assigned.
• Operates telephone/intercom system, courteously screens all calls in order to transfer calls to appropriate persons.
• Types and proofreads reports, letters, and routine correspondence as required.
• Sorts and routes incoming mailings and organize folders and files.
• Proofreads and type out correspondence for the ECSS program; other duties may include preparing Excel worksheets.
• Maintains the program directory, phone lists, room schedules, sign-in sheets, and travel log.
• Maintains a neat, clean business attire and appearance.
• Maintain confidentiality of all information processed.
• Maintains courteous, professional, and effective working relationships with employees at all levels, clients, vendors, and representatives of external organizations.
• Assists in preparing for events, meetings, and tours as required.
• Performs other clerical tasks or special projects as assigned.
• Non-essential duties

Specifications

Position requires a high school diploma, or a GED 2 years of business/ secretarial training, and experience. Working knowledge of Microsoft Office applications, Must type accurately 50-55-wpm.

Skills, Knowledge, And Abilities

Ability to work with a wide range of personalities in a courteous, effective, and efficient manner. Good verbal communication skills, and proper use of grammar and sentence structure are also required. Understand and follow office safety-security practices. Ability to work with minimum supervision.

FT Role

Compensation

21.55 Hourly

Benefits

• Paid vacation
• Paid Sick Time
• 12 Paid Holidays
• Medical
• Dental
• Vision
• 403(b) Plan
• Life Insurance
• Long-term & short-term disability
• Employee assistance program (EAP)
• Family medical leave
• Tuition reimbursement

Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer

Mental/Physical Demands

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Have the ability to deal with problems involving several concrete variables in standardized situations. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Environmental Conditions

The noise level in the work environment is usually moderate; work is performed in either an office or a classroom environment.

This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions