Receptionist/Scheduler PRN

BHS; Corbin (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Preventive Plan

Retirement Plans

FlimpDecisions – personalized plan aid

Job summary

Baptist Health in Corbin, KY seeks a Receptionist/Scheduler to greet patients, manage scheduling, and handle front-desk duties in an outpatient setting.

This role requires clerical experience, the ability to communicate with patients and staff, and adherence to policies and procedures. PRN, First Shift, located at BHCOR-Clinic I Corbin, KY.

Qualifications

• High School diploma or GED required.
• Minimum of two (2) years of related clerical, scheduling, customer service, or healthcare office experience required.

Responsibilities

• Schedule, reschedule, and cancel patient appointments accurately and efficiently.
• Answer phones, relay messages, and communicate patient information to appropriate staff.
• Collect copayments and obtain required insurance authorizations and referrals.
• Maintain scheduling systems, enter physician orders, and access electronic medical records.
• Coordinate scheduling changes and communicate updates with providers and departments.
• Provide clerical support while maintaining accurate records and documentation.
• Participate in required training and support departmental operations.
• Follow Baptist Health policies, safety standards, infection prevention, and emergency preparedness procedures.

Skills

Clerical experience

Scheduling experience

Customer service

Education

High School diploma or GED

Job description

Summary

Job Description:

Receptionist/Scheduler

PRN,FirstShift

BHCOR-ClinicICorbin, KY

Our outpatient specialty clinics provide comprehensive physician services to patients across southeastern Kentucky. We serve individuals of all ages—from newborns and children to adolescents, adults, and seniors—offering care tailored to their unique needs. The patient population varies based on the availability of specialty physicians, ensuring access to expert care in areas such as cardiology, pediatrics, endocrinology, and more. These clinics are designed to deliver high-quality, specialized healthcare in a convenient outpatient setting.

Primarily responsible for greeting and interacting appropriately with patients. Providing patient redirection whennecessary, obtaining necessary consent forms and other admission or daily paperwork, informing clinicians thatpatients are present, answering the phones, scheduling patients, making reminder phone calls to patients, andperformingclerical duties as assigned. Responsible for gathering performance improvement data for assignedprograms.Mustbe highly organized and stay calm in stressful situations.

Description:

• Schedule, reschedule, and cancel patient appointments accurately and efficiently.

• Answer phones, relay messages, and communicate patient information toappropriate staff.

• Collect copayments and obtain required insurance authorizations and referrals.

• Maintain scheduling systems, enter physician orders, and access electronic medical records.

• Coordinate scheduling changes and communicate updates with providers and departments.

• Provide clerical support whilemaintainingaccuraterecords and documentation.

• Participate in required training and support departmental operations.

• Follow Baptist Health policies, safety standards, infection prevention, and emergency preparedness procedures.

Requirements:

• High School diploma or GEDrequired.

• Minimum of two (2) years of related clerical, scheduling, customer service, or healthcare office experiencerequired.

Benefits:

• Preventive Plan

• Retirement Plans

• FlimpDecisions -FlimpDecisions will help you pick the best value planoptiongiven your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation, considering both premium and expected out-of-pocket cost (copays, etc.), as well as other important plan features.

Baptist Health is an Equal Employment Opportunity employer.