Receptionist (Round Rock)

Austin Retina Associates; Round Rock (TX); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) employer contribution

Gym membership discounts

Job summary

Austin Retina Associates is seeking a dedicated, bilingual front desk associate in Texas to greet and check in patients, collect co-pays, and capture insurance details. You will coordinate with clinical and billing staff across our 15 clinics, ensuring accurate data entry and smooth patient flow.

The role requires strong multitasking in a fast-paced setting, reliable attendance, and a friendly demeanor to enhance patient satisfaction.

Qualifications

• Bilingual required.
• Skill with multitasking in a fast-paced environment.
• Quick and accurate keyboarding and data entry.
• Simultaneously use multiple computer systems to communicate and input information.
• Efficient use of browsers, scanners and related equipment.
• Warm, welcoming demeanor for patients and staff.
• On-time, alert and reliable attitude.
• Valid Texas driver’s license with at least 3 years of clean history.

Responsibilities

• Greet, check in and check out patients and collect co-pays.
• Capture insurance and other key information and scan documents as needed.
• Maintain frequent communication with clinical staff and billing teams using chat, phone and email.

Skills

Bilingual

Multitasking

Data entry

Computer systems

Timely

Warm demeanor

Tools

Browsers

Scanners

Job description

Overview

Why join Austin Retina Associates?

Competitive market pay including pay and annual pay reviews. Earn while you learn! Company paid health insurance, life insurance, dental, vision, Employee Assistance Program (EAP), employer paid 401(k) contribution up to 3% with no employee contribution required. Gym membership discounts, and discount ticket and event programs. Join our team and as we #savesight in Central Texas. We are looking for a responsible, bilingual, self-motivated individual who wants to be the star of our patient satisfaction team. You will welcome, check in and provide that extra customer experience in one of our 15 busy clinics.

Responsibilities

• Greet, check in and check out patients. Capturing insurance and other key information, scanning documents as needed and collecting co-pays.
• You will stay in frequent communication via chat, phone and email with our clinical staff and insurance/billing staff

Qualifications

• Bilingual required
• Skill with multitasking in a fast-paced environment
• Quick and accurate keyboarding and data entry skills. Simultaneously use multiple computer systems/screens to communicate and input information
• Skill/ability with efficient computer use including browsers, multiple windows/tabs, scanners, etc.
• Warm demeanor and personality while engaging with patients and staff. Be the welcome committee with a smile
• Ability to develop and maintain effective work relationships in a high-paced, sometimes high-stress environment
• Ability to be on time, alert, ready for work and to make a difference for our patients
• Valid Texas Driver's license with a minimum of 3 years of clear driving history

Additional Details

• Schedules assigned by supervisor on a monthly basis
• This position does require travel
• Hourly pay (FLSA non-exempt, eligible for overtime)
• Pay range: $18- $22 / hr (depends on experience level)

Physical Requirements

• Ability to see and hear patients and coworkers
• Ability to speak loud enough for patients to hear
• Ability to operate computer devices continually during the work day
• Ability to stand for several hours at a time