Receptionist RHS

Riverside Health; Smithfield, Northern (VA, KY); Hybrid; USD 21,000 - 27,000; Full time

Job summary

Riverside Health in Smithfield, Virginia is seeking a Receptionist to handle front-desk duties, answer phones, greet visitors, and support office operations. The role requires proficiency with Microsoft Office and a friendly, professional manner.

You will manage mail, supplies, and basic accounting tasks, support events, and help keep the department within budget while delivering accurate messages and courteous customer service to patients and staff.

Qualifications

• High school diploma or equivalent (Required).
• Administrative or clerical experience preferred.

Responsibilities

• Greet visitors, answer calls, and route to staff.
• Provide general clerical support and proofreading.
• Manage mail distribution and office supplies.
• Maintain accurate department accounting records and petty cash as needed.
• Support events or special projects when required.

Skills

MS Office

Customer service

Communication skills

Education

High school diploma

Tools

Phone systems

Job description

Smithfield, Virginia Hiring Range $15.00 - $19.50/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

The Receptionist role provides a variety of general administrative and reception duties. Answers telephones and directs callers to appropriate staff. Greets and directs all visitors. Maintains office supplies. Must demonstrate proficiency with Microsoft Office applications and other software as needed. Utilizes the Riverside Care Difference principles in all interactions. Performs other duties as assigned.

What you will do

Provides general clerical support for department/facility. Duties include: reception, greetings, customer service, mail distribution, etc.

Performs administrative support tasks such as proofreading, composing and sending simple letters and memos.

May perform other tasks such as administrative duties to support special events or projects.

Responsible for answering incoming telephone calls, determines purpose of calls and forwards calls to appropriate individuals.

Takes thorough written messages and delivers messages in a timely manner or transfers calls to voicemail when appropriate individuals are unavailable.

Retrieves messages from voicemail and forwards to appropriate individuals.

Answers questions about the organization and provides callers with various information as needed.

Monitors ordering of supplies to remain within operating budget.

Maintains proper levels in office supplies, which may require checking stock, anticipating needed supplies, placing and expediting orders for supplies.

Responsible for maintaining accurate accounting functions/duties within the department.

May manage petty cash.

Maintains a positive working relationship with all staff to reflect the Riverside Care Difference.

Qualifications

• Education: High school or equivalent (Required)
• Experience: General - Administrative or Clerical experience (Required)

If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.