Receptionist (PT30)

Willamette Veterinary Hospital; Corvallis (OR); On-site; USD 34,000 - 42,000; Full time

Job summary

Willamette Veterinary Hospital in Corvallis, Oregon seeks a friendly receptionist to be the first point of contact for clients and pets. You will manage phone systems, appointments, and basic financial transactions while supporting a high-quality medical team in a full-service practice and 24/7 emergency hospital.

The role emphasizes compassionate client care, accurate record-keeping, and collaboration with ER and ICU technicians to ensure seamless patient flow.

Qualifications

• Strong customer service mindset with animal-loving approach.
• Clear, empathetic communication under pressure.
• Strong organizational skills to manage multitasking in a fast-paced setting.
• Team-oriented with ability to work independently when needed.
• Experience with veterinary software is preferred.

Responsibilities

• Greet clients, answer multi-line calls, and schedule appointments.
• Maintain accurate medical records and manage transactions to support smooth operations.
• Educate clients on services and preventive care to promote pet wellness.

Skills

Customer service

Excellent communication

Organizational skills

Team collaboration

Veterinary software experience

Tools

Veterinary software

Job description

If you are searching for a practice where high-quality medicine meets genuine compassion, Willamette Veterinary Hospital is your next career home. Located in the heart of Corvallis, Oregon, we are a full-service, AAHA-accredited small animal general practice and 24/7 emergency hospital. This unique hybrid environment allows us to handle complex cases and requires a dedication to the highest standards of medical practice.Quality of medicine is at the core of what we do. Our state-of-the-art facility is fully equipped to support advanced diagnostics and complex medical management. You will work with an in-house lab, digital radiography (including dental), ultrasound, a Snyder oxygen cage, blood products, and a therapy laser. We also utilize a CO2 laser for a variety of advanced soft tissue surgeries. We use Cornerstone for our electronic medical records to ensure seamless documentation and workflow.We believe that supporting our teammates is crucial to excellent patient care. Our doctors are supported by a 3:1 support staff-to-doctor ratio, including dedicated ER and ICU technicians who ensure continuity of care. When you join our team, you gain access to a supportive environment that prioritizes collaboration and a healthy work-life balance. We also provide a robust network of educational resources and professional growth opportunities, supporting you whether you wish to gain credentialing, move into leadership, or access internal specialty consultations.Corvallis offers an exceptional quality of life where the stunning Pacific Northwest is literally your backyard. Home to Oregon State University, the city blends the intellectual energy of a college town with the charm of a close-knit community. Located in the Willamette Valley, you are perfectly positioned to enjoy incredible outdoor recreation—from kayaking down the Willamette River and hiking the Corvallis-to-the-Sea Trail to exploring local vineyards and the majestic Oregon coast. With a rich arts scene, local boutiques, and a vibrant Farmers' Market, Corvallis is a wonderful place to live, connect with nature, and grow roots.

Job Description

At Mission Pet Health, we do things a little differently!

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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