Receptionist

Mission Pet Health; Portland (OR); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Discounted veterinary care

Online discount platform

Teladoc access

401k retirement options

Life Insurance & Disability coverage

Job summary

Bethany Family Pet Clinic in Portland, OR is seeking a friendly Veterinary Receptionist to manage a multi-line phone system, greet clients, and ensure every interaction reflects our compassionate care. You will coordinate appointments, maintain medical records, manage financial transactions, and help keep the hospital running smoothly.

Join a collaborative team dedicated to AAHA-accredited medicine and high-quality patient outcomes, with growth opportunities, mentorship, and comprehensive

Qualifications

• Passion for excellent customer service.
• Exceptional communication and ability to stay calm under pressure.
• Strong organizational skills and multitasking in a fast-paced setting.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software preferred.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with compassion.
• Ensure Seamless Care Coordination: maintain records, schedule appointments, and process payments.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion and Empathy: provide a calming presence for clients and pets alike.

Skills

Customer service

Communication

Organization

Team player

Veterinary software

Job description

Bethany Family Pet Clinic is deeply committed to providing gold-standard patient care, evidenced by our respected AAHA Accreditation. This consistent focus on compassionate and high-quality medicine has earned us a strong reputation and a 4.6-star Google rating from the Portland community, reflecting genuine trust in our services. We believe in cultivating an inclusive and supportive environment where every veterinarian is empowered to practice the highest level of medicine and succeed. If you are looking for an opportunity to truly grow your skills alongside dedicated teammates, this is your next step. When you join us, you become part of a network that is passionately dedicated to your professional success. We understand that knowledgeable and supported teammates deliver the best care, which is why we offer robust resources to help you achieve your career goals. Whether you are aiming for advanced certifications, seeking mentorship, or looking to move into a leadership role, you will find tailored programs designed to help you do your best work. We foster a collaborative culture where sharing knowledge and supporting one another is central to our daily operations, providing the stability you need to focus purely on patient outcomes. As a veterinarian at Bethany Family Pet Clinic, you will have access to varied and challenging caseloads, moving beyond general small animal practice. We provide essential urgent care services to the community, and you will work closely with teammates experienced in advanced diagnostics and treatment planning across complex Cardiology and Internal Medicine cases. Practicing AAHA-accredited medicine ensures you are constantly learning and utilizing advanced techniques and equipment. Our focus is on comprehensive, proactive care that allows you to explore complex cases and utilize the full breadth of your medical training every day. Located in vibrant Portland, Oregon, you will discover a unique blend of natural beauty and metropolitan excitement. Portland is famous for its exceptional food scene, commitment to sustainability, and unparalleled access to the outdoors, including easy access to hiking trails in Forest Park and quick weekend trips to the Oregon coast or Mount Hood. Joining the team here means achieving outstanding work-life balance in a city that values creativity and community. This location offers an ideal setting for ambitious veterinary professionals looking for a high quality of life outside the clinic.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $17.50-$19.50 per hour based on experience.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.