Receptionist/Product Store Support

Plexus Worldwide; Scottsdale (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Plexus Worldwide is seeking a Receptionist/Product Store Support to enhance the guest experience at their Scottsdale headquarters. This role involves managing front desk operations, ensuring exceptional customer service, and supporting product store activities. Ideal candidates will have strong communication skills, a high school diploma, and at least 2 years of relevant experience.

Benefits

401K with company match

Highly rated medical plans

Personalized health coaching

Voluntary benefits

Qualifications

• 2+ years in a receptionist, front desk, or customer-facing role.
• Experience in retail operations or store assistant functions a plus.

Responsibilities

• Serve as the primary point of contact for all visitors.
• Administer all incoming calls and communication at the front desk.
• Lead the day-to-day operations of the Plexus Product Store.

Skills

Communication

Organizational skills

Customer service

Flexibility

Education

High school diploma or equivalent

Associate’s degree or relevant coursework

Tools

Microsoft Office Suite

Job description

We're hiring a Receptionist/Product Store Support!

The Role

As a key ambassador of Plexus, the Receptionist & Store Support plays a central role in shaping the first impression and day-to-day experience of every guest, ambassador, and employee entering our corporate headquarters. This individual ensures our front lobby and store operations run seamlessly with professionalism, precision, and a customer-centric mindset. You will represent the brand, support cross-functional departments, and contribute to a high-functioning workplace environment through reliable communication, organization, and service.

Key Performance Objectives

Exceptional Guest Experience
Serve as the primary point of contact for all visitors to Plexus headquarters, greeting and directing guests with a welcoming and professional demeanor that aligns with the company’s core values.

Ensure proper guest check-in, badge distribution, and lobby safety protocols are followed.

Offer excellent customer service and support during guest visits, company tours, or ambassador events.

Reception Operations Excellence
Administer all incoming calls and communication at the front desk, maintaining a polished and organized reception area at all times.

Triage calls and in-person inquiries effectively and route to the appropriate department or contact.

Maintain up-to-date logs and systems to ensure all front-desk activities are accurately tracked and executed.

Product Store Support
Lead the day-to-day operations of the Plexus Product Store located in the visitor lobby.

Open and close the store responsibly, including securing the space per facility protocols.

Assist with product transactions, inventory restocking, and store organization.

Collaborate with staff to support employee product fulfillment processes.

Facilities & Administrative Coordination
Ensure high-functioning support across facilities, supplies, and team needs.

Maintain and replenish breakroom and office supplies weekly.

Sort and distribute incoming mail across all Plexus locations.

Assist with administrative duties such as creating draw tickets, WiFi password distribution, and cross-functional coverage.

Reliability and Flexibility
Adapt to evolving operational needs and support the facilities team by providing coverage during absences, off-hours, or special events.

Demonstrate flexibility with occasional evening, weekend, or holiday shifts as needed.

Cross-train with facilities team to maintain continuous coverage and service excellence.

Performance Qualifications

Educational Credentials
High school diploma or equivalent required. Associate’s degree or relevant coursework in administration, customer service, or hospitality preferred.

Proven Experience

2+ years in a receptionist, front desk, office coordination, or customer-facing role.

Experience in retail operations or store assistant functions a plus.

Core Competencies

Strong verbal and written communication skills.

Professional presence and demeanor.

Organizational excellence and ability to multitask in a fast-paced environment.

Tech-savvy with ability to manage phone systems, visitor logs, internal communication platforms, and email.

Preferred Technical & Operational Knowledge

Experience using Microsoft Office Suite (Outlook, Word, Excel).

Understanding of office safety and guest management protocols.

Familiarity with visitor management systems and light inventory processes.

Proven ability to collaborate cross-functionally with internal departments.

Builds positive relationships with staff, ambassadors, and external partners.

Demonstrates accountability and initiative in all areas of responsibility.

About Plexus

Plexus Worldwide is a leading direct-sales company founded in Scottsdale, Arizona, where it remains a top employer and economic driver. For the past 15 years, Plexus has been focused on igniting hope, health, and happiness, through their science-backed nutritional products and skincare, as well as an exciting home-based entrepreneurial opportunity.

As a 6-time Best Places to Work winner, the company enjoys a strong organizational culture and has a deep commitment to giving back to communities in need.

Our Core Values

We contribute to the overall growth and success of Plexus by embracing the Plexus core values:

• We are One Plexus.
• We are accountable.
• We get the job done right.
• We empower others.
• Highly rated and competitive medical plans.
• 401K with company match and immediate vesting.
• 1on1, personalized health coaching.
• Many other voluntary benefits.

Thank you for taking the time to apply for an opportunity with our One Plexus team! If you had any issues during the application process, please contact us directly at [e-mail] .

We are committed to protecting the privacy and security of your information. Visit our Candidate Privacy Notice for additional information.

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