RECEPTIONIST - PRN

Universal Health Services, Inc.; North Charleston (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Universal Health Services, Inc. is looking for a PRN Receptionist at Palmetto Lowcountry Behavioral Health in North Charleston, SC. The role involves facilitating hospital communication, answering calls, greeting visitors, and providing clerical support in a fast-paced environment.

The ideal candidate should have a high school diploma and preferably experience with multi-line phone systems. Evening, night, and weekend availability is required. Join us in our mission to provide superior quality healthcare services.

Qualifications

• Education: High School diploma or GED required.
• Experience: 1 year experience with multi-line phone system preferred.
• Licensure/Competency: BLS is required; CPI is preferred.

Responsibilities

• Answer and respond to incoming telephone calls properly.
• Provide information or direction to callers as needed.
• Manage and route incoming mail and carrier deliverables.
• Greet visitors in a customer-friendly manner.
• Manage visitor sign-in and issue badges to visitors.
• Assist visitors and patients in finding the correct location.
• Manage patient items brought in by visitors.
• Maintain documentation related to Needs Assessment.
• Provide clerical support as assigned.

Skills

Multi-line phone system experience

Customer service skills

Clerical support

Education

High School diploma or GED

Tools

BLS certification

CPI certification

Job description

Responsibilities

Are you friendly, organized, and great with people? Palmetto Lowcountry Behavioral is looking for you! We are currently recruiting for a PRN Receptionist. Someone who can create a welcoming first impression while keeping our front desk running smoothly. If you enjoy a fast‑paced environment and being the go‑to person for guests and staff, this role is for you!

Position Summary

The Receptionist facilitates the flow of hospital communication; provides a customer‑friendly environment for customers and staff via telephone and face‑to‑face communication. Communicates department information and updates to receptionists and staff members providing coverage at the front desk.

Key Responsibilities

• Appropriately answers and responds to incoming telephone calls in a courteous and customer‑friendly manner
• Provides requested information or direction to callers
• Manages and routes incoming mail and carrier deliverables
• Greets and responds to visitors in a customer‑friendly manner
• Manages visitor sign‑in and gives visitors badges
• Directs and assists visitors and patients to the correct location or staff members as appropriate
• Manages patient items brought in by visitors
• Maintains documentation related to Needs Assessment and referral calls
• Provides clerical support to hospital as needed and assigned by department head
• Performs other duties as assigned/required by this position

Schedule

Evenings, Nights, and weekends

Location

Palmetto Lowcountry Behavioral Health, a subsidiary of UHS, is located on the beautiful Ashley River near Charleston, SC. Palmetto Lowcountry Behavioral Health lends a helping hand to people struggling with mental health and substance use disorders. We are looking for exceptional people who share our mission of providing superior quality healthcare services and our culture of Service Excellence: treat everyone as a guest, demonstrate professionalism and excellence, practice teamwork.

Qualifications

• Education: High School diploma or GED required
• Experience: 1 year experience with multi‑line phone system preferred
• Licensure/Competency: BLS is required; CPI is preferred

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws. We believe that diversity and inclusion among our teammates is critical to our success.