LEAD INTAKE COORD

Universal Health Services; North Charleston (SC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Tuition Assistance

Career development

Diverse programming

CEU Courses

Competitive compensation

Medical/Dental/Vision

401K with match

SoFi Student Loan Refinancing

HRSA STAR Program

Benefits website

Job summary

Palmetto Lowcountry Behavioral Health, a subsidiary of Universal Health Services, seeks a Lead Intake Counselor to support admissions. Under the Director of Admissions, you will assist in managing the department, maintain census records, inquiry calls, and referral logs, ensuring appropriate levels of care for all patients.

Responsibilities include completing assessment tools, coordinating with on-call providers and nursing, documenting findings, managing referrals, and supporting crisis

Qualifications

• Education: Master’s degree in Social Work, Psychology, Counseling or related field, or RN requirement.
• Experience: At least one year of Admissions experience.
• Age-Specific Competencies: Adolescent, Adult, Geriatric.
• Licensure/Certification: CPR required; CPI Certification required.

Responsibilities

• Assess and complete the assessment tool for all clients.
• Coordinate with on-call provider and nursing for level of care.
• Document findings and recommendations clearly.
• Assist in admission or referral to best address patient needs.
• Manage referrals and ensure prompt response times.
• Provide information to agencies and staff requesting admissions.

Skills

Admissions

Crisis intervention

Communication

Documentation

Education

MSW/related field

RN

Job description

Responsibilities

Are you seeking a rewarding career in behavioral health? We want to hear from you!

Palmetto Lowcountry Behavioral Health is now seeking to fill Lead Intake Counselor position.

Position Summary

Under the direction of the Director of Admissions, the Lead Intake Counselor supports the purpose and procedure of the entire admission and is accountable for assisting in the management of the department. Assists in maintaining department procedures in the following areas: daily census records, inquiry calls and referral log, and ensures that the level of treatment and clinical services is appropriate to all patients' needs.

Responsibilities include, but are not limited to:

• Thoroughly assessing and completing the assessment tool for all clients.
• Communicating information with the on-call provider and nursing to determine an appropriate level of care.
• Documenting all findings and recommendations.
• Assisting clients in being admitted or referred out to the service or resource to best address their needs
• Referral management and ensuring prompt response times.
• Providing information to individuals, agencies, facilities, and professional staff (physicians, consulting professionals, etc.) requesting information regarding potential admissions
• Developing and/or maintaining relationships with ongoing sources of referral to alternate treatment sources when appropriate.
• Completing insurance verification and precertification as applicable.
• Participating in crisis and safety interventions as needed.
• Assisting in performance improvement/quality measurement activities as assigned.

Schedule

Sunday - Thursday 12:00PM – 8:30PM

Benefits for full time employees include

• Tuition Assistance
• Career development opportunities across UHS and its 300+ locations!
• Diverse programming to expand your experience and energize your career
• HealthStream online learning catalogue with plenty of free CEU courses
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• We participate in the Dept of Health and Human Services Health Resources and Service Administration (HRSA) Substance Use Disorder Treatment and Recovery (STAR) Program
• More informationh is available on our Benefits Guest Website. www.benefits.uhsguest.com

About Our Organization

Palmetto Lowcountry Behavioral Health, a subsidiary of UHS, is located on the beautiful Ashley River near Charleston, SC, Palmetto Lowcountry Behavioral Health lends a helping hand to people struggling with mental health and substance use disorders. At Palmetto Behavioral Health we are looking for exceptional people who share our mission of providing superior quality healthcare services and our culture of Service Excellence: treat everyone as a guest, demonstrate professionalism and excellence, practice teamwork.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

For additional information visit www.uhs.com.

Qualifications

Education: Master’s degree in Social Work, Psychology, Counseling or other related field, or RN required.

Experience: At least one year of Admissions Experience

Age-Specific Competencies: Adolescent, Adult, Geriatric

Licensure/Certification: CPR required; CPI Certification required.

HIPAA: Has access to Medical Records of cases to which they are assigned work, for quality compliance and risk related issues. Use of PHI is for purposes of Healthcare Operations.

About Our Organization

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.