Receptionist - PRN

Noland Health Services, Inc.; Anniston (AL); On-site; USD 17,000 - 23,000; Full time

Job summary

Noland Health Services, Inc. is seeking a front desk receptionist to greet visitors, answer calls, and direct inquiries to the appropriate staff. The role involves clerical support and assisting with special projects as needed.

The ideal candidate will have a high school diploma and at least one year of experience with multi-line switchboards and customer service. The position is on site and requires ability to move and stay organized throughout the workday.

Qualifications

• High School education or equivalent is required.
• Minimum of one year experience in multi-line switchboard operation is preferred.
• Experience in a customer service environment is preferred.

Responsibilities

• Answer telephone and determine nature of call; direct to appropriate individual or department.
• Greet visitors and direct to appropriate office or resident room.
• Provide clerical support on special projects as needed.
• Receive requests from within the facility and locate employees.
• Maintain a current file/listing of residents by name and room number.
• Order supplies as directed.
• Perform general office and secretarial duties including typing, answering telephone, maintaining files, photocopying, and faxing.
• Maintain receipt records as directed.
• Accept and coordinate deliveries as appropriate.
• Perform special projects and other duties and responsibilities as assigned.

Skills

Customer service

Switchboard operation

Clerical duties

Typing

Filing and records management

Education

High School diploma or equivalent

Job description

Summary of Duties

Receive calls and greet visitors. Direct callers and visitors to appropriate individual. Provide clerical support on special projects as needed.

Essential Job Functions

• Answer telephone; determine nature of call and directs caller to appropriate individual or department.
• Greet visitors. Direct to appropriate office and/or resident room.
• Give directions/information to visitors, guests, residents, sales representatives, etc.
• Receive requests from within the facility and locate employees.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of employees, department extensions, key employees, etc.
• Report suspicious persons/information immediately.
• Order supplies as directed.
• Perform general office and secretarial duties including typing, answering telephone, maintaining files, photocopying, and faxing.
• Maintain receipt records as directed.
• Accept and/or coordinate deliveries if appropriate.
• Perform special projects and other duties and responsibilities as assigned.

Education and Experience

High School education or equivalent required. Minimum of one (1) year experience in multi-line switchboard operation and experience in a customer service related environment preferred.

Physical Requirements For Essential Job Functions

• Must be able to move consistently throughout the workday.
• Must be able to reach, bend, and/or stoop intermittently throughout the work day.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must be able to cope with the mental and emotional stress of the position.