Scheduling Representative - Heart & Vascular Institute

Freeman Health System; United States; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employer match in retirement plan

Wellness program

Paid time off

Sick pay

Learning Center access

Payroll deductions

Job summary

Freeman Health System is seeking a full-time daytime scheduling coordinator to join our team. You will manage scheduling procedures, retrieve minimal demographic information, and relay instructions to patients and physician offices to keep schedules efficient and accurate.

You will review daily schedules, answer calls regarding appointments, schedule referrals, and prepare daily schedules for check-in staff, ensuring providers’ time is utilized effectively per protocol.

Job description

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-time, Days. No holidays/no weekends.

What You\'ll Do

Accountable for all aspects of scheduling procedures. Responsible for retrieval of minimal demographic information and communication of instructions to patient and/or physician office of scheduled procedures.

Responsibilities

• Assists in reviewing patient schedules daily for scheduling accuracy
• Assists with answering calls both as back up to office as well as from patients, offices, and others regarding appointments
• Schedules patient appointments per telephone referrals
• Prepares daily patient schedule for check-in receptionists per protocol
• Maintains all schedules as outlined per individual protocol for both physicians and nurse practitioners, ensuring the patient\'s time at the facility is spent as efficiently as possible
• Ensures that patient appointment reminder calls are made and assists when necessary
• Assists with making sure provider schedules are full and appointments are accurately scheduled each day as outlined per their individual protocol
• Schedules and reschedules appointments in a timely manner

Freeman Perks and Programs

For eligible full-time and part‑time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid Time Off (PTO) or Flex time off (FTO)
• Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

#LI-DNI Locally owned and nationally recognized, Freeman Health System is a not‑for‑profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center - the region's largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women's and children's services. The system is supported by more than 7,000 employees and is the only Children's Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.