Receptionist - Poplar Bluff Psychiatry

Fcc Behavioral Health; Poplar Bluff (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

Fcc Behavioral Health in Poplar Bluff, MO is seeking a friendly Receptionist to greet patients, schedule appointments, and maintain records. You will act as the first contact, answer phones, collect fees, and help keep the front desk organized.

The ideal candidate has a high school diploma, clerical experience, and good communication skills. This full-time position offers an opportunity to support a busy psychiatry clinic while adhering to agency policies and privacy standards.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in clerical functioning and receptionist duties, preferred.

Responsibilities

• Welcome and greet patients and visitors, in person or on the telephone; answering or referring inquiries.
• Register/check-in patients for scheduled appointments and complete any necessary updates to patient’s chart.
• Keep patient appointments on schedule by notifying the provider of the patient’s arrival.
• Answer telephones promptly and ensure in-coming lines are covered at all times.
• Ensure all voicemails received are checked and returned is necessary.
• Manage the inactive person served reports weekly.
• Schedule appointments and make adjustments, if necessary.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.

Skills

Clerical skills

Customer service

Phone etiquette

Data entry

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Receptionist - Poplar Bluff Psychiatry

Full Time UBHCC Crisis Center/PB BHC/Psychiatry/SUD Clinic, Poplar Bluff, MO, US

Job Purpose

The Receptionist serves patients by greeting and assisting them, scheduling appointments, and maintaining records and accounts.

Qualifications

• Minimum high school diploma or equivalent
• Experience in clerical functioning and receptionist duties, preferred

Core Job Duties

• Welcome and greet patients and visitors, in person or on the telephone; answering or referring inquiries.
• Register/check-in patients for scheduled appointments and complete any necessary updates to patient’s chart.
• Keep patient appointments on schedule by notifying the provider of the patient’s arrival.
• Answer telephones promptly and ensure in-coming lines are covered at all times.
• Ensure all voicemails received are checked and returned is necessary.
• Manage the inactive person served reports weekly.
• Schedule appointments and make adjustments, if necessary.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Collect fees from patients for services rendered and prepare and make deposits.
• Manage incoming and outgoing mail.
• Communicate any vital information to the Office Manager.
• Orally communicate information effectively and accurately
• Keep work areas neat and clean.
• Ensure compliance with BHC Standards and other federal, state, and local regulations.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.