Receptionist - Caruthersville/Kennett Psychiatry

Fccinc; Kennett (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

FCCINC is seeking a full-time Receptionist in Kennett, MO. The role involves greeting patients, scheduling appointments, verifying and updating patient records, and handling incoming calls and mail.

The position supports smooth clinic operations and requires strong clerical skills and a friendly, professional demeanor. Responsibilities include check-in/out, updating charts, processing payments, and ensuring compliance with agency policies.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in clerical functioning and receptionist duties preferred.

Responsibilities

• Greet patients and visitors in person or by phone and refer inquiries as needed.
• Register/check-in patients for appointments and update charts.
• Keep appointments on schedule by notifying the provider of arrival.
• Answer phones promptly and ensure lines are covered at all times.
• Check and return voicemails as necessary.
• Manage patient accounts and collect fees for services.
• Handle mail and maintain office records.
• Communicate important information to the Office Manager.
• Maintain a clean and organized work area.

Skills

Clerical skills

Receptionist duties

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Dunklin County BHC/UBHCC/THRIVE/HCH, Kennett, MO, US

Job Purpose

The Receptionist serves patients by greeting and assisting them, scheduling appointments, and maintaining records and accounts.

Qualifications

• Minimum high school diploma or equivalent
• Experience in clerical functioning and receptionist duties, preferred

Core Job Duties

• Welcome and greet patients and visitors, in person or on the telephone; answering or referring inquiries.
• Register/check-in patients for scheduled appointments and complete any necessary updates to patient’s chart.
• Keep patient appointments on schedule by notifying the provider of the patient’s arrival.
• Answer telephones promptly and ensure in-coming lines are covered at all times.
• Ensure all voicemails received are checked and returned is necessary.
• Manage the inactive person served reports weekly.
• Schedule appointments and make adjustments, if necessary.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Collect fees from patients for services rendered and prepare and make deposits.
• Manage incoming and outgoing mail.
• Communicate any vital information to the Office Manager.
• Orally communicate information effectively and accurately
• Keep work areas neat and clean.
• Ensure compliance with BHC Standards and other federal, state, and local regulations.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.