Receptionist - Pet Resort | Part-time

Tailchasers Pet Care; Lake Barrington (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in pet care is seeking a vibrant receptionist to deliver exceptional service to both human and furry clients. This dynamic role involves multitasking, managing phone systems, and utilizing a reservation program. With comprehensive training and advancement opportunities, you'll thrive in a supportive environment dedicated to pet care excellence. Join a passionate team that values customer service and offers unique perks like discounts on pet services and a fun workplace atmosphere. If you're enthusiastic and ready to make a difference, this opportunity is perfect for you!

Benefits

Comprehensive training

Opportunities for tips

Animal behavior education

Pet first aid certification

Advancement opportunities

Discounts on pet services

Free puppy kisses

Qualifications

• Proven ability to work independently and as part of a team.
• Strong multitasking skills and proficiency in computer operations.

Responsibilities

• Manage a 2-line phone system and email inquiries.
• Assist in receiving and returning pets to their owners.
• Maintain office cleanliness and sanitation standards.

Skills

Multitasking

Customer Service

Communication Skills

Computer Operations

Education

High School Diploma

Tools

Gingr Reservation Program

Job description

Join Our Team at Tailchasers Barrington Pet Resort!

Are you a vibrant, adept, and dependable individual looking for a rewarding role? Look no further than Tailchasers Barrington Pet Resort! With a legacy dating back to 1975, we are pioneers in the pet care industry, dedicated to providing exceptional service and support.

Why Choose Us?

• Competitive Compensation: $16.00/hour + Tips
• Shifts: Monday - Friday, morning (6:50 AM - 11:00 AM) or afternoon (1:50 PM - 6:00 PM), and weekends (3:00 PM - 6:00 PM)

Position Overview

As a receptionist at Tailchasers, you'll be at the forefront of delivering top-tier customer service to both our human and furry clients. Your role will involve multitasking, managing a multi-line phone system, and utilizing our reservation program Gingr. You will also be expected to handle emails and document pets' belongings. This dynamic position also includes interaction with clients and their pets, light physical duties, and maintaining a clean office environment.

What We Offer:

• Comprehensive training and ongoing support
• Competitive pay with opportunities for tips and bonuses
• Animal behavior education and pet first aid certification
• Advancement opportunities within our growing company
• Free puppy kisses and discounts on pet services

Responsibilities:

• Manage a 2-line phone system and email inquiries
• Assist in receiving and returning pets to their owners
• Process payments accurately and efficiently
• Maintain office cleanliness and sanitation standards
• Coordinate with local veterinary offices and manage client reservations
• Engage warmly with clients visiting the facility

Requirements:

• Authorized to work in the US
• Proven ability to work independently and as part of a team
• Strong multitasking skills and proficiency in computer operations
• Comfortable with extended periods of sitting and occasional standing, walking, and lifting (up to 40 lbs)
• Clear background check
• Excellent communication skills

Ready to Join Us?

If you're enthusiastic about providing exceptional customer service and thrive in a dynamic environment, apply now to become part of our fantastic team at Tailchasers Barrington Pet Resort!