Host (Part-Time)

Heathman Hotel; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel in Chicago is seeking a passionate Restaurant Host to create memorable experiences for guests. The ideal candidate will have a strong background in hospitality, excellent communication skills, and a commitment to teamwork. Responsibilities include greeting guests, managing service, and maintaining a welcoming environment. Join us to be part of a dynamic team that values collaboration and exceptional guest service!

Qualifications

• Minimum of one year experience as a restaurant or banquet server.
• Fluency in English, both verbal and non-verbal.

Responsibilities

• Greet guests warmly and ensure their satisfaction.
• Maintain knowledge of menus and serve food and beverages.
• Keep work areas clean and organized.

Skills

Hospitality

Guest Service

Organization

Communication

Education

Alcohol Service Certification

Job description

HOST POSITION PROFILE

Reports To: Director of Food + Beverage - Position is Non-Exempt

WHO WE ARE

The Heathman is Portland’s magnet for artistic minds. Since 1927, the Heathman’s unique atmosphere of cultured comfort has served as a muse for artists, creators, collaborators, thinkers, dreamers, and doers. Located in Portland’s cultural district, the Heathman is renowned as a discerning retreat for the global citizen and a haven for creative inspiration.

Heathman Hotel is managed by Aparium Hotels, founded in 2011 to bring lifestyle service and accommodations to underserved yet important cities while celebrating each location's character. Each hotel reflects its community's People, Place, and Character, aiming to create unforgettable moments and experiences that are unique to each city. Aparium combines the professionalism of large hospitality companies with the charm of boutique hotels, especially in bustling, growing markets.

WHO YOU ARE

You understand that hospitality involves both art and science. You are passionate about food and beverage culture, stay updated on new restaurant openings and awards, and take pride in curating memorable experiences. You naturally care for others, enjoy organizing, and thrive in busy environments where quick, smart decisions are essential. Your mission is to spread joy and positive experiences to everyone you encounter.

THE ROLE

The Restaurant Host reports to the F&B Managers and works collaboratively with other F&B team members, including bartenders, servers, dishwashers, cooks, and chefs. You should possess basic service techniques, manage time effectively, and assist guests to create memorable first impressions. Reliability, responsibility, punctuality, and a positive attitude are essential. You will foster a respectful, collaborative, and ego-free team environment, embodying the hotel’s values of hospitality and teamwork.

WHAT YOU WILL DO

• Uphold the company’s principles of People, Place, and Character, fostering collaboration and translocal hospitality.
• Greet guests warmly, assist throughout their experience, and ensure their satisfaction by responding promptly and effectively to requests.
• Participate in daily line-ups and staff meetings to share ideas, receive feedback, and strategize improvements.
• Maintain knowledge of menus, ingredients, and availability; serve alcohol responsibly and legally; handle monetary transactions accurately.
• Serve food and beverages according to guest requests, adhering to health and safety procedures.
• Keep work areas clean and organized, demonstrate urgency in responding to guest needs, and show respect for guests, peers, and equipment.
• Learn and understand culinary and beverage terms; use menu knowledge to enhance guest experiences.
• Monitor physical facilities’ conditions and communicate issues promptly to management.
• Assist in other F&B areas such as Banquets, Bar, and In-Room Dining as needed.

WHAT YOU WILL NEED

• Passion for community, food, and guest service.
• Minimum of one year experience as a restaurant or banquet server, preferably in a hotel setting.
• Alcohol service certification (IPACT) and SafeStaff Certificate or ability to obtain within 30 days.
• Must meet local age requirements for alcohol service.
• Flexible schedule including nights, weekends, and holidays.
• Fluency in English, both verbal and non-verbal.

ADDITIONAL REQUIREMENTS

• Continuous standing and walking, negotiating wet floors and steps.
• Fine motor skills for pouring, decorating, and setting up.
• Ability to lift and carry tables, chairs, and trays up to 30 lbs.
• Endurance for 4-5 hours of continuous standing and walking.
• Ability to work in extreme temperatures, including freezers and kitchens.

We are an equal opportunity employer committed to diversity, equity, and inclusion. We celebrate all individuals and do not discriminate based on any protected status. Aparium is an E-Verify employer.