Receptionist Per Diem

Apploi; Commack (NY); On-site; USD 25,000 - 39,000; Part time

Job summary

Gurwin Healthcare System is seeking a per diem Receptionist for the main lobby. The role supports front-desk operations, directing visitors, handling calls, and coordinating with staff across Gurwin’s campuses.

Availability on Thursdays and Fridays from 8:30am to 5:00pm and other shifts is required as needed. Ideal candidates will have a High School diploma (or equivalent) and strong communication and organizational skills.

Qualifications

• High School diploma or equivalent education.
• Excellent communication and organizational skills.

Responsibilities

• Operate the switchboard to relay information and direct calls.
• Monitor fire alarms and respond per policy.
• Monitor alarm systems and respond as required.
• Provide outstanding customer service to visitors and residents.
• Assist in directing visitors to appropriate locations.
• Record outgoing calls and routing information per procedure.
• Communicate effectively in routine and emergency situations.
• Assist in resident transport when needed.
• Maintain lobby cleanliness and order.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High School diploma or equivalent

Job description

Gurwin Healthcare System includes the 460-bed Gurwin Jewish Nursing & Rehabilitation Center, providing short-term rehabilitation and long-term skilled nursing care, memory care, respiratory and ventilator care, palliative and hospice care, social and medical adult day programs, and on-site dialysis. Sharing the campus is Gurwin’s Assisted Living community (Gurwin Jewish ~ Fay J. Lindner Residences), our independent living community (Fountaingate Gardens) and our Certified and Licensed Home Care Agencies.

We are currently seeking a per diem Receptionist to work in our main lobby. We are looking for somebody who would have availability on Thursdays and Fridays from 8:30am to 5:00pm and other various shifts. You would not be scheduled any set hours but would work on an as needed basis when our other Receptionists are scheduled off.

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School diploma or equivalent education. Previous receptionist experience preferred.

• Excellent communication and organizational skills.

REQUIREMENTS INCLUDE

• Operate the switchboard for the Center in order to provide routine information and direct calls to appropriate areas and personnel in accordance with policy and procedure.

• Monitor fire alarms and respond in accordance with policy and procedure.

• Monitor Roam Alert alarms and respond in accordance with policy and procedure.

• Demonstrate excellent customer service skills.

• Ability to handle occasional pressure due to multiple calls, inquires, locating personnel, etc.

• Forward medical reports, Express Mail, mail, etc., to the appropriate personnel and/or resident.

• Utilize the public address system and beepers in accordance with established procedures.

• Respond to emergency calls following established protocol.

• Communicate effectively during routine and emergency situations.

• Provide assistance and guidance to visitors, directing them to various locations.

• Record all out-going calls, local and long distance, according to procedure.

• Effectively communicate with all personnel and visitors.

• Ensure that the lobby is maintained in an orderly and clean manner.

• Perform duties in a safe manner.

• Demonstrate an attitude of cooperation and professionalism when dealing with peers and supervisors.

• Assist in the transportation of residents, as appropriate.

• Adhere to all aspects of Customer Service, some examples include the following:Working together, showing empathy, courteous communication and respect for others.

• Perform other related duties as required.

We offer an excellent salary and dynamic work environment.

EOE M/F/D/V